Privacy Policy – ELTAS Solar Energy Power Solutions

At ELTAS Solar Energy Power Solutions (“ELTAS Solar”, “we”, “our”), your privacy is important. This Privacy Policy explains how we collect, use and protect your information when you visit eltassolar.com, contact us or use our services.

Information We Collect

• Details you share: name, email, phone, address, company, project details and any message you submit through enquiry forms or WhatsApp/phone.

• Technical data: IP address, browser type, device information, pages visited and interactions, collected via cookies or analytics tools.

• Transaction information related to quotations, orders, invoices and support.

How We Use Your Information

We use your information to:

• Respond to enquiries, prepare proposals and execute solar energy projects.

• Manage installation, service and warranty support.

• Improve our website, services and customer experience.

• Send service-related updates or relevant offers where permitted by law and subject to your consent.

Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences and analyse traffic. You can control cookies through your browser settings, but some features may not work correctly if cookies are disabled.

Sharing of Information

We do not sell your personal data. We may share limited information with:

• Service partners such as installation teams, logistics, payment gateways or IT providers who work under confidentiality.

• Government authorities, DISCOMs or other entities where required for subsidy, net metering or legal compliance.

• Authorities, if required by law, court order or to protect our rights.

Data Security

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no online system can be fully secure, so you should also protect your own login and device.

Data Retention

We retain information only as long as needed for the purposes described above or as required by applicable laws and tax/contract record rules. After that, data is deleted or anonymised.

Your Rights

Subject to applicable law, you may request access, correction, update or deletion of your personal data, or object to certain uses (for example marketing). To exercise these rights, please contact us at:
Email:eltassolarenergy4@gmail.com
Mobile: 9238000214

Third‑Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites and encourage you to read their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated “Last Updated” date.

Last Updated: [4.12.2025]